King Credie | Printed Circuit Board (PCB) Manufacturing

Help

Order Faqs

1.How do I place an order?
2.How do I expect production to finish?
3.Can I upload file information to upload non-gerber format
4.Orders Combination, Shipping and Payment Policy .
5.What do we need to make a detailed quotation?
6.How to find my sales for help about the PCB problem?
7.How do I manage my shopping cart?
8.How to combine the orders under uncompleted payment and new orders?
9.How do I set my shipping address?
10.Can I change or cancel my order?
11.Why the order shows “Engineer Question" ?
12.Why does my order Audit Fail?
13. Is it possible if I change or increase the quantity after placing the order?
14.Is it possible if I add one board to a previous order?
15.How to repeat one order that I ordered before?
16.If I offer the single board files and have not offer the panel drawing, but I want to send the boards as panel format, what should I do?
17.If I want to combine the shipping cost for several orders, what should I do?
18.Can you finish PCBs in a shorter time?

Payments

1.Which payment methods can I use on KingCredie?
2.How can I combine multiple orders in one single payment?
3.I have paid for my order. Why does the order status still stay Awaiting Payment?

Delivery

1.Can you finish PCBs in a shorter time?
2.What is the lead time for the production of stencils?
3.International Order & Shipping Information?
4.What if courier company (DHL etc.,) fails to deliver my PCBs as scheduled?
5.I noted the DHL tracking number in your delivery email; however, the tracking information was unavailable on DHL's website. Is the tracking number correct?
6.Shipping Way

Returns & Service

1.I have not received my order. What can I do?
2.The product I received does not match the design. What can I do?
3.How do I cancel a dispute?
4. I am having trouble opening a dispute. What should I do?

My Account

1.How do I register on KingCredie.com?
2.My account is unavailable. What can I do?
3.Why can not I reset password?
4.What is my username?

Technical Faqs

Terms and Conditions of Sale

Terms and Conditions of Sale

4.What is my username?

Please be advised that your user name is your registered email address. You can just use your registered email address and the original password to sign in Kingcredie.com or your KingCredie TradeManager.

If you have any question with ordering, feel free to contact us.